Careers

Office Manager

Full-Time • In-Person • Heber Valley, Utah

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Marc Bowthorpe Insurance Agency is a locally owned insurance brokerage helping our community protect what matters most. We’re looking for a dependable, organized, customer-focused Office Manager to run the day-to-day operations of our Heber office and support our agents behind the scenes.

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If you’re a problem-solver who enjoys helping people, keeping things organized, and taking ownership of your work we’d love to meet you.

Day-to-Day Responsibilities

• Be the friendly, welcoming face of our office. You will be greeting walk-ins and answering phone calls

• Provide customer support including collecting information, taking payments, and assisting with basic policy needs

• Manage office operations: keep supplies stocked, maintain a clean/organized workspace, and ensure systems run smoothly

• Track upcoming policy renewals, help prepare necessary documents, and support the agents in keeping client accounts up to date

• Assist with pulling basic information for quotes (once licensed)

• Serve as the reliable in-office presence so our agents can spend more time helping clients in the field

• Manage basic social media updates and light marketing tasks (posting office updates, sharing reminders, simple content creation, etc.)

What You’ll Take Ownership Of

• Daily office flow and organization

• Customer service and first impressions

• Follow-through on renewals, paperwork, and documentation

• Keeping operations running without needing constant direction

• Staying productive on slow days and stepping up on busy ones

• Light social media presence + basic marketing support to help the agency stay visible

Who We’re Looking For

Must-Have Skills & Qualities:

• Strong customer service instincts (ex. friendly, patient, and helpful)

• Highly organized with excellent follow-through

• Self-starter who doesn’t need hand-holding

• Problem-solver who sees what needs to be done and does it

• Moderate computer skills (comfortable navigating software, email, and digital files)

• Licensed insurance agent or willingness to get licensed (we will guide you through the process)

• Comfort with social media posting + basic marketing tasks (no advanced marketing experience required)

Bonus:

• Experience in an office or administrative role

• Insurance experience (not required)

Software you’ll use:

• Applied TAM (Total Agency Management)

• Email

• Microsoft Office

Our Culture

The office vibe is casual, friendly, and down-to-earth. Some days are quiet; some are busy. We also run a local outfitting business, so you’ll see a few hunting mounts around the office and should be comfortable with that environment.

We’re a small team, so the right person is:

• Loyal

• Eager to learn

• Ready to take initiative

• Comfortable working alone some days

• Flexible and dependable

Schedule & Compensation

Full-Time Position

• Monday–Thursday: 8:30 AM – 5:00 PM

• Friday: 8:30 AM – 3:00 PM

• In-person only

Pay: $19–$28/hr DOE

• Commission opportunities once licensed

• Bonus opportunities

Future Growth

Once licensed, you’ll have the option to sell policies and earn commission. While the role is primarily administrative, your support will directly impact the agency’s success. You would be an essential part of our team.

Hiring Timeline

We’re ready to hire as soon as we find the right candidate, and we’re willing to wait for someone who’s the right fit.

How to Apply

Submit your resume and a short message introducing yourself to info@marcbowthorpeins.com. We can’t wait to meet you!